TrendHato Shipping Policy

Effective Date: March 24, 2025

At TrendHato, we are committed to providing you with a seamless and reliable shipping experience. We understand that receiving your laptop accessories promptly and in excellent condition is essential. This Shipping Policy outlines our procedures, shipping options, and important information to ensure transparency and customer satisfaction.

1. Order Processing Time

  • Once an order is placed through our website trendhato.net, our team will begin processing it promptly. We typically require 1-2 business days to process your order. Processing includes order verification, quality control checks, and packaging.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an email notification when your order is shipped, along with tracking information.

2. Shipping Destinations

  • We currently offer shipping within the contiguous United States.

  • We are continuously evaluating options to expand our shipping destinations in the future. Any changes to our shipping locations will be clearly communicated on our website.
    * For international shipping options, please contact us directly at info@trendhato.net for a personalized quote and potential delivery timeframe. Please note international shipping may be subject to taxes, custom duties and fees for which the customer is responsible.

3. Shipping Options and Costs

  • Standard Shipping: Our standard shipping option typically delivers within 3-7 business days after processing, depending on your location. The cost of standard shipping will be calculated at checkout based on the weight of your order and your delivery address.

  • Expedited Shipping: For customers who need their order sooner, we offer expedited shipping which typically delivers within 2-3 business days after processing. Expedited shipping cost will be determined at checkout based on the weight of your order and delivery address.

  • Free Shipping: We may offer free shipping promotions from time to time. These promotions will be communicated clearly on our website and in our marketing materials.

  • Shipping costs are clearly displayed at checkout before you finalize your order. There are no hidden fees. We use reputable shipping carriers to ensure reliable delivery.

4. Tracking Your Order

  • Once your order is shipped, you will receive an email containing your tracking number. You can use this number to track your package through the carrier’s website.

  • If you do not receive your tracking number within 2 business days of placing your order, please check your spam folder or contact us at info@trendhato.net, we will be happy to assist.

5. Shipping Delays

  • While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions, carrier delays, or public holidays may occasionally cause delays.

  • TrendHato is not responsible for shipping delays caused by external factors beyond our control.

  • We appreciate your patience and understanding in such situations. We will work diligently to communicate any known delays promptly.

6. Undeliverable Packages

  • If a package is undeliverable due to an incorrect or incomplete address provided by the customer, it will be returned to TrendHato.

  • The customer will be responsible for additional shipping fees to reship the package to the correct address. We will contact you in this situation via email.

  • Please double-check your shipping address at checkout to avoid these issues.

7. Lost or Damaged Packages

  • In the unlikely event that your package is lost or damaged during transit, please contact us immediately at info@trendhato.net within 7 days of expected delivery.

  • We will initiate an investigation with the shipping carrier and, if necessary, arrange for a replacement or refund.

  • Please retain all original packaging materials if your package arrives damaged, as the carrier may request this for inspection.

8. Changes to Shipping Policy

  • TrendHato reserves the right to modify this Shipping Policy at any time. Any changes will be posted on this page and will be effective from the date of posting. It is your responsibility to review this policy periodically for any updates.

We are dedicated to providing you with a positive shopping experience at TrendHato. If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us.

Contact Information:

  • Hotline: (540) 710-0478

  • Address: 10016 Moorgate Ave #106, Spotsylvania, Virginia

  • Email: info@trendhato.net

  • Website: trendhato.net