Sales Policy

Effective Date: August 12, 2025
Effective Until: Updated version replaces this policy

Welcome to Trendhato! Our Sales Policy outlines the terms and conditions under which we sell our high-quality laptop accessories. By placing an order with us, you agree to the following terms:

Order Placement

  • Online Orders: Orders can be placed through our website, trendhato.net, by adding items to your cart and completing the checkout process.

  • Accuracy of Information: It is your responsibility to ensure that all details you provide during the order process, such as your name, address, and payment information, are accurate and complete.

  • Order Confirmation: Once an order is placed, you will receive a confirmation email. This email confirms that we have received your order but does not guarantee fulfillment.

  • Order Acceptance: A binding contract is only formed when we dispatch your order, confirmed by a shipment confirmation email. We reserve the right to cancel or reject an order at any time.

Product Availability

  • Inventory: Product availability is subject to change. While we strive to keep our inventory up-to-date, occasionally an item may be out of stock.

  • Notification: If an item you ordered is unavailable, we will inform you promptly and offer alternatives such as a refund, exchange, or backorder.

  • Pre-Orders: For pre-ordered products, you will be informed of the expected shipping date and will only be charged when the product is ready to ship.

Pricing and Payments

  • Prices: All prices are listed in US Dollars (USD) and are subject to change without prior notice.

  • Taxes: Applicable sales tax will be applied to orders based on your delivery address and local tax regulations.

  • Payment Methods: We accept various payment options, including major credit cards, debit cards, and electronic payment systems. We use secure payment gateways to safeguard your payment details.

  • Payment Processing: Your payment will be processed and charged when your order is ready for shipment.

  • Promotional Codes: If applicable, promotional codes or discounts must be applied during checkout. Terms and conditions may apply to these codes.

Shipping and Delivery

  • Shipping Options: We offer a variety of shipping methods, and shipping costs will depend on the selected option and delivery location.

  • Delivery Timeframes: We aim to process and ship your order within 1-3 business days, but external factors such as weather or holidays may impact delivery times.

  • Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

  • Shipping Address: Ensure that your shipping address is correct. We are not liable for orders shipped to incorrect addresses.

  • Shipping Restrictions: We reserve the right to limit shipping to certain regions.

Order Cancellations and Modifications

  • Cancellations by Customer: You may request to cancel your order before it has been shipped by contacting our customer support team.

  • Cancellations by Us: We may cancel orders due to product unavailability, suspected fraud, incorrect pricing, or other reasons.

  • Order Modifications: Once an order has been shipped, no modifications can be made.

Product Warranty

  • Manufacturer’s Warranty: Many of our products come with a manufacturer’s warranty. Details of the warranty are included with the product or available on the manufacturer’s website.

  • Warranty Claims: If a product is defective within the warranty period, please contact us to assist you with your warranty claim.

Liability

  • Limitation of Liability: Trendhato is not liable for any indirect, consequential, or incidental damages resulting from the use of our products, except as required by law.

  • Product Suitability: It is your responsibility to ensure that the products you purchase are appropriate for your intended use.

  • Force Majeure: Trendhato is not liable for delays or failure to fulfill obligations due to causes beyond our control, such as natural disasters, government action, or labor disputes.

Dispute Resolution

  • Communication: If you have any issues or concerns, please contact our customer support team. We are committed to resolving matters fairly and promptly.

Policy Changes

We reserve the right to modify this Sales Policy at any time. Any updates will be posted on our website, and the new policy will be effective immediately upon posting. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions or concerns regarding our Sales Policy, please contact us at: