Sales Policy – Effective Date: December 31, 2024
At TrendHato, we are dedicated to providing high-quality computer products and exceptional service to ensure a smooth and satisfying shopping experience. Our Sales Policy outlines the terms and conditions governing the sale of products from our website, trendhato.net.
1. Product Availability
All products listed on TrendHato are subject to availability. In the event that an item is out of stock or unavailable after purchase, we will notify you as soon as possible and offer a full refund or an alternative product of equal or higher value.
2. Pricing and Payment
- Pricing: All prices listed on our website are in USD and are subject to change without notice. Prices do not include applicable taxes or shipping fees, which will be added during checkout.
- Payment Methods: We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options available at checkout.
- Sales Tax: Sales tax will be applied in accordance with state and local tax laws. The exact amount will be calculated at checkout based on your shipping address.
3. Order Confirmation
Once your order is placed, you will receive an order confirmation email with the details of your purchase. This confirmation serves as a receipt and summary of the products, payment, and shipping information.
4. Order Cancellations
- Orders can be canceled within 24 hours of placement if they have not yet been processed for shipping. After this period, cancellations may not be possible, as the order may already be in transit.
- To request a cancellation, please contact our customer service team at info@trendhato.net or (540) 710-0478 as soon as possible.
5. Shipping and Delivery
- Processing Time: Orders are typically processed within 1-3 business days from the time of purchase.
- Shipping Methods: We offer a variety of shipping options, including standard and expedited shipping, which will be available at checkout. Shipping fees are calculated based on the weight of the order and the delivery destination.
- Delivery Times: Delivery times vary depending on the shipping method chosen and the destination. You will receive tracking information once your order has been shipped.
6. Promotions and Discounts
Promotions and discounts are subject to specific terms and conditions. Offers may be limited by time, quantity, or other restrictions. TrendHato reserves the right to modify or discontinue promotions at any time.
7. Returns and Refunds
Please refer to our Refund and Returns Policy for detailed information on how returns and refunds are handled. Generally, products are eligible for return within 30 days of receipt, provided they are unused and in their original condition.
8. Warranty
Most of the products we sell are covered by a manufacturer’s warranty. Please refer to the product’s warranty information for specific details about coverage, terms, and conditions. We can assist with warranty claims if needed.
9. Customer Support
Our customer service team is available to assist you with any issues or questions regarding your order. Whether it’s related to product information, shipping, or technical support, we are here to help. You can reach us via email at info@trendhato.net or call (540) 710-0478.
10. Limitation of Liability
TrendHato is not responsible for any indirect, incidental, or consequential damages arising from the use of products purchased through our website. Our liability is limited to the purchase price of the product.
11. Privacy and Security
Your privacy is very important to us. We take necessary measures to ensure the security of your personal and payment information. For more details, please refer to our Privacy Policy.
By purchasing products from TrendHato, you agree to the terms outlined in this Sales Policy. We strive to provide you with a seamless and enjoyable shopping experience and are always here to support you in your tech journey!